RETURN POLICY

ALL our garments are custom made after orders are placed and are shipped in 5 to 7 business days. We stock no items wo we, therefore have a NO-RETURN OR EXCHANGE POLICY AND WE DO NOT ISSUE REFUNDS. If for some reason, there is a flaw in the garment, we will repair or replace after the item is returned at our discretion. We do not guarantee an item to be delivered to you by any certain date or for any certain event or special occasion. We only guarantee ship dates. Things happen that are out of our control. We do our best to serve our customers with excellency.

If we ship it and get it there in time for the event and there is a problem that needs correcting, we will not refund the payment. We will maintain our policy to repair and return or replace it at our discretion. If you pay for shipping to return the item to us, we will reimburse for ground advantage shipping only and not expedited shipping. We will absolutely not reimburse for items returned priority or by next day air. Absolutely no refunds.

If we put up a custom private sale for you, it is your responsibility to read the product description carefully to make sure we have a correct understanding of what you are wanting us to make for you and that NAMES ARE SPELLED CORRECTLY. By checking out with this private order, you are agreeing that it is correct and understand that the order cannot be refunded nor can it be exchanged.

We ship USPS because we feel that it is the most economical way to ship small packages. If we have a receipt that we shipped your package, we are not responsible for any loss or refused packages. That will have to be dealt with on your end with your local Post Office. Most of the time these packages have been left at the wrong mailbox by your carrier and can only be traced from purchaser’s end of the sale. By purchasing an item from us, you agree to our terms and policies.

ADDITIONAL INTERNATIONAL POLICY

Tracking numbers are not available for shipments made out of the country. The USPS gives us a tracking number which proves that we sent the package, but it cannot actually be used for tracking. It will only show the ship location and the destination. If you track that international package, it will always show that it is still at the last place it was located before it left the country.

International orders are placed "AT YOUR OWN RISK" since we have no control over international shipments.

Please visit us at www.zulikids.com